Privacy Policy

At Travoxa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our services, and information from third parties.

a. Information You Provide

• Account Information: Name, email address, phone number, and password.
• Booking Information: Payment details, travel preferences, and passport information if required.
• Communications: Messages you send to us or other users through our platform.

b. Information We Collect Automatically

• Usage Data: Pages you visit, time spent on pages, and clicks.
• Device Information: IP address, browser type, device type, and operating system.
• Location Information: General location based on IP address or precise location if you grant permission.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services.
• To process transactions and send related information, such as confirmations and receipts.
• To personalize your experience and recommend trips and activities.
• To communicate with you about updates, promotions, and security alerts.
• To detect and prevent fraud and unauthorized activities.

3. Sharing of Information

We may share your information in the following circumstances:

• With Service Providers: Airlines, hotels, and tour operators to fulfill your bookings.
• With Third-Party Vendors: Payment processors, analytics providers, and marketing partners.
• For Legal Reasons: If required by law or to protect our rights and safety.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing, correcting, or deleting your personal information.
• Objecting to or restricting processing of your data.
• Withdrawing consent at any time.

7. Contact Us